Reach Thousands of Active Buyers
Gain instant marketplace visibility to a growing customer base actively shopping for products, without paying upfront advertising costs.
MERCHANT OPERATIONS PLATFORM
Merchant OS + Lafinda Marketplace
One business. One connected ecosystem.
Lafinda connects product management, stock risk tracking, omnichannel orders, customer CRM, financial profit analytics, and role-based team collaboration into one unified workspace.
Verified Sellers
Stock Risk Alerts
Role-Based Delegation
Fast Mobile Money Payouts
app.lafinda.com/vendor/dashboard
120ms POS & Marketplace Sync
Zero Shared Passwords · 50+ Roles
WHY SELL WITH LAFINDA
Everything you need to reach buyers, manage operations, and get paid.
Join a trusted marketplace and commerce operating system designed for modern African merchants. Benefit from immediate buyer demand, fast mobile money payouts, and powerful tools to scale.
Fast Mobile Money Payouts
Withdraw your sales earnings directly via Flooz, Mixx By Yas, or local bank transfer. Request payouts anytime and receive funds within 24-48 hours.
Instant Setup & Flexible Growth
Start selling immediately with zero technical barriers. Begin with our Free tier and scale up to advanced features as your business expands.
Verified & Protected Commerce
Operate securely with buyer verification, order tracking, encrypted transactions, and dedicated dispute mediation.
Unified Storefront & POS Sales
Sell online across the marketplace and in-person at your retail location. All stock, orders, and receipts remain perfectly in sync.
Dedicated Merchant Support
Access direct, responsive seller assistance for store onboarding, catalog health optimization, and order fulfillment.
PUBLIC BUSINESS STOREFRONT
Every merchant gets a dedicated, professional online storefront.
Merchant OS powers your operations behind the scenes, while your Business Storefront gives customers a branded destination to discover products and buy directly.
OPERATIONS
Behind the Scenes: Merchant OS
Manage catalog, track inventory risk, fulfill omnichannel orders, record POS sales, analyze profits, and coordinate your team.
SALES DESTINATION
Customer Facing: Business Storefront
Dedicated store link, instant catalog search, verified seller badge, and direct buyer WhatsApp inquiries.
Dedicated Branded Store Link
Get your own custom store URL to share directly with buyers across WhatsApp, Instagram, and social media.
Instant Search & Category Filters
Allow buyers to quickly find what they need with live keyword search, multi-category browsing, and price sorting.
Store Branding & Custom Themes
Personalize your storefront with your custom logo, hero banner image, brand accent colors, and custom store policies.
Direct Buyer Messaging & Enquiries
Customers can message your store directly to ask product questions or confirm details before placing their order.
Real-Time Inventory & Price Sync
Updates made in your Merchant OS catalog immediately reflect on your public storefront with zero manual duplication.
Launch Your Professional Storefront in Minutes
No web development skills required. Add your products in Merchant OS, customize your theme, and start sharing your branded storefront link immediately.
OPERATIONAL EXCELLENCE
One Connected Operating System for Commerce
Rather than juggling disconnected tools, spreadsheets, and messaging apps, Lafinda brings your entire commerce operations into one synchronized command center.
Run Daily Operations
Streamline daily tasks from product intake to customer fulfillment
Manage your entire product catalog, real-time stock levels, supplier purchase orders, walk-in and online sales, and customer relationships in one workspace.
- Product catalog with variations, categories, and health scoring
- Real-time inventory risk levels, alerts, and movement ledger
- Omnichannel orders: marketplace orders and POS sales combined
- Customer CRM with purchase history, RFM segments, and profiles
- Supplier directory with purchase orders, receiving, and payments
- Expense tracking categorized directly into profit calculations
Understand Your Performance
Turn raw transactions into actionable business intelligence
Track business health scores, real profit and loss, per-product profit margins, customer visit trends, and transparent mobile money payouts.
- Business health score (0-100) with dimensional performance breakdown
- Transparent Profit and Loss: revenue, COGS, expenses, and net margin
- Product conversion rankings, views, and trend indicators
- Storefront traffic analytics, visitor behavior, and top converting items
- Transparent earnings breakdown: gross, commission, and net payouts
- Payout requests via Flooz, Mixx By Yas, and bank transfers
Grow Your Market Presence
Expand sales through marketplace distribution and AI intelligence
Publish products to the Lafinda Marketplace with one click, run promotional campaigns and coupons, brand your storefront, and get advice from Lafi AI.
- One-click marketplace publishing with automated quality checks
- Promotional campaigns, coupons, Black Friday deals, and sponsored search
- Storefront branding: custom banners, color schemes, and announcements
- Business goals with monthly pace tracking and projections
- Customer loyalty program: points, status tiers, and referral bonuses
- Lafi AI Assistant: data-driven answers, stock alerts, and recommendations
Delegate with Your Team
Collaborate securely without sharing master credentials
Invite employees with individual accounts, assign predefined or custom roles, set 50+ granular permissions, and review complete activity audit trails.
- Individual staff accounts linked securely to your vendor organization
- Pre-configured standard roles and fully customizable custom roles
- 50+ granular permissions across products, orders, stock, and finances
- Owner-controlled access: invite, suspend, or revoke staff in one click
- Comprehensive audit trail tracking sensitive actions with timestamps and IP
- Multi-tenant data isolation ensuring complete business data privacy
TEAM ACCESS & PERMISSIONS
Run your business with your team, while staying in control.
Safely delegate day-to-day operations to your staff without sharing passwords or exposing sensitive profit margins.
As your business expands, managing everything alone becomes impossible. Lafinda Merchant OS provides structured, permission-based team access so you can delegate inventory counting, order packing, and customer service while keeping financials, payout destinations, and store ownership completely protected.
Practical Delegation for Real Commerce Roles
Assign exact permissions to staff based on their daily responsibilities without granting master access.
Store Owner & Administrator
Master AccessFull control over store settings, financial payouts, subscription plans, and team management.
Included Capabilities
- Manage bank/mobile money payout methods and withdraw earnings
- Invite staff members, create custom roles, and configure permissions
- Access full profit and loss, expense logs, and financial reports
- Configure store policies, theme customization, and subscription
Store Manager
Operations LeadOversees daily order fulfillment, product catalog updates, stock adjustments, and promotions.
Included Capabilities
- Add and edit products, manage images, and update catalog pricing
- Process, update, and fulfill marketplace and in-person POS orders
- Adjust inventory counts and manage supplier purchase orders
- Create and run promotional campaigns and discount coupons
Restricted & Protected
- Cannot access or edit payout bank accounts / mobile money destinations
- Cannot manage vendor subscription plan or delete store profile
Inventory & Warehouse Clerk
Stock OperationsManages stock levels, receives purchase orders from suppliers, and logs movements.
Included Capabilities
- View real-time stock levels across all catalog items and variations
- Log stock adjustments with reason codes and movement history
- Receive goods against supplier purchase orders into inventory
- View low-stock warnings and reorder recommendations
Restricted & Protected
- Cannot see store net profit margins or financial earnings
- Cannot access customer personal details or order financial totals
Sales Associate & Cashier
Sales & OrdersHandles order processing, walk-in POS sales recording, and customer inquiries.
Included Capabilities
- Record walk-in retail sales in the unified POS sales book
- View order queue and update order delivery status
- Reply to customer inquiries and buyer order messages
- View customer contact profiles for delivery coordination
Restricted & Protected
- Cannot edit base product catalog pricing or delete products
- Cannot view expense logs, net profit calculations, or payouts
Individual Staff Accounts
Every employee uses their own verified Lafinda login. Never share master store credentials or passwords again.
50+ Granular Permissions
Assign exact capabilities per role across products, inventory, orders, customers, finances, and settings.
Instant Access Revocation
Issue secure 7-day token invitations. Suspend or revoke employee access with one click when staffing changes occur.
Immutable Audit Logging
Every sensitive action (price change, stock adjustment, role update, staff invite) is logged with timestamp, user, and IP.
Multi-Tenant Data Isolation
Server-side authorization guarantees that each merchant's data, catalog, and customers remain private and protected.
Configured for Every Stage of Growth
Free plan includes single-owner access. Starter tier supports 2 team members, Business tier supports 5 members with advanced audit logs, and Professional tier offers unlimited team seats.
MERCHANT OS CAPABILITIES
Explore Merchant OS Capabilities
Select an operational domain to discover the features built into Lafinda.
Product Catalog
Full catalog management with variations, categories, images, health scoring, and publish workflow.
- Add, edit, archive, and restore products with full history
- Product variations: size, color, material, and custom attributes
- Health scoring: completeness, SEO, image quality, and pricing
- Lifecycle states: draft, private catalog, and marketplace active
- Offline draft support with background synchronization
Inventory & Stock Risk
Real-time stock tracking with risk tiers, low-stock alerts, adjustments, and movement history.
- Risk tiers: healthy, watch, low, critical, and out of stock
- Custom low-stock threshold and reorder point alerts
- Manual adjustments with reason codes and audit tracking
- Variation-level and multi-location stock tracking
- Immutable stock movement ledger with full timestamp history
Orders & In-Person POS
Complete order lifecycle: marketplace orders, buyer messaging, custom offers, and POS sales book.
- Status workflow: pending, processing, shipped, delivered, and cancelled
- Buyer messaging per order with custom offer negotiation
- POS sales book: record walk-in store sales alongside online orders
- Itemized receipts, fulfillment tracking, and buyer history
- Automated inventory deduction upon order confirmation
Customer CRM
Customer directory with relationship profiles, purchase history, and RFM segmentation.
- RFM segments: new, returning, high-value, inactive, and at-risk
- Customer profiles with lifetime spend, orders, and review activity
- Direct customer messaging and dispute resolution
- Customer review management with verified seller replies
- Integrated loyalty points and reward tier tracking
Suppliers & Purchase Orders
Supplier directory with purchase orders, goods receipt workflow, and payment tracking.
- Supplier records with contact information, payment terms, and notes
- Purchase orders with itemized product lines and delivery dates
- Receive goods: automatically updates catalog inventory upon arrival
- Payment status tracking: unpaid, partial, and paid
- Supplier purchase history and supplier cost analytics
Expense Management
Operational expense tracking categorized and integrated directly into net profit calculations.
- Categories: transport, marketing, rent, utilities, packaging, and custom
- Date, amount, notes, and receipt attachment support
- Automatic expense generation from purchase orders and platform fees
- Expense history with search, category filtering, and pagination
- Feeds directly into real-time net profit and margin analytics
Business Health Score
Composite score (0-100) with dimensional breakdown across sales, orders, catalog, and customers.
- Composite score with grade bands (Excellent, Good, Needs Attention)
- Dimensional breakdown: sales velocity, catalog quality, order fulfillment, customers
- Actionable improvement checklist with prioritized next steps
- Historical trend indicators comparing against prior periods
Profit & Loss Tracking
Transparent P&L: revenue, cost of goods sold, operational expenses, and net profit margins.
- Real-time comparison: Gross Revenue vs COGS vs Expenses vs Net Profit
- Per-product cost prices for exact margin calculation
- Flexible comparison periods: 7 days, 30 days, 90 days, or custom
- Margin percentages, trend analysis, and profit forecasting
- Transparent estimate indicators when historical cost data is partial
Product Performance Analytics
Rankings by revenue, units sold, view-to-order conversion, and period trends.
- Sort by revenue, volume, conversion rate, impressions, and views
- Trend badges highlighting rising, steady, and declining products
- Conversion rate calculation per item and variation
- Period-over-period performance comparisons
- AI-assisted insights highlighting top performers and slow-moving items
Storefront & Traffic Analytics
Visitor behavior metrics: visits, product impressions, bounce rate, and top viewed products.
- Storefront visits, unique visitors, and product view counts
- Top viewed vs top converting product matrix
- Visitor traffic trends over daily, weekly, and monthly intervals
- Conversion funnel from storefront landing to checkout completion
Earnings & Payout Processing
Transparent transaction accounting with mobile money and bank payout fulfillment.
- Itemized transaction accounting: gross sales, commission, and net earnings
- Instant payout requests via Flooz, Mixx By Yas, and local banks
- Clear separation between available balance, pending earnings, and completed payouts
- Complete payout history with reference numbers and status logs
Marketplace Publishing
Publish products from your private catalog to the Lafinda Marketplace with quality readiness checks.
- Readiness checklist: title, image resolution, description, pricing, and stock
- Clear blocker list with direct edit links for fast correction
- One-click publish, pause, and unpublish controls
- Marketplace orders automatically route back to your Merchant OS
Promotions & Marketing Engine
Coupons, promotional campaigns, Black Friday events, and sponsored product search bidding.
- Flexible coupons: percentage off, fixed discount, free shipping, minimum cart
- Campaign management: seasonal, category-wide, and flash sales
- Black Friday and holiday special submission pipeline
- Sponsored product bidding for top search placement
Storefront Brand Customization
Brand your marketplace store with custom hero banners, color palettes, and store policies.
- Desktop and mobile responsive banner image uploads
- Color theme customization matching your brand identity
- Hero style layouts: split hero, centered showcase, or minimal catalog
- Custom store announcement banner and delivery policy page
Lafi AI Assistant
Conversational AI connected directly to your store data with 20+ specialized analytical tools.
- Ask natural questions about sales, inventory risks, profit margins, and customers
- 20+ specialized backend tools: inventory analysis, profit audit, recommendations
- Actionable guidance: generate coupons and restock lists directly from chat
- Tier-gated capabilities aligned with your subscription plan
Business Goals & Loyalty
Monthly business KPI tracking and integrated customer loyalty reward program.
- Monthly goals: revenue, units sold, order count, and customer acquisition
- Real-time pace tracking with month-end projections
- Customer loyalty points, status tier progression, and reward redemption
- Customer referral program tracking with reward bonuses
Staff Memberships & Invites
Secure token-based invitations and employee account management linked to your store.
- Single-use 7-day token email invitations with pre-assigned roles
- Each staff member logs in with their own verified credentials
- Instant status management: Active, Suspended, or Revoked
- Owner-controlled access ensuring staff cannot alter master ownership
Configurable Role Builder
Create custom roles tailored to your business structure with exact operational scopes.
- Pre-configured standard roles: Owner, Admin, and Staff
- Custom roles: create roles like Store Manager, Inventory Clerk, Cashier
- Multi-role assignment: assign multiple complementary roles to a single staff member
- Plan-aligned role limits (2 on Starter, 5 on Business, Unlimited on Professional)
Granular Permission Matrix
50+ individual permissions across every operational module of the Merchant OS.
- Product permissions: view, create, edit, delete, publish, manage images, manage pricing
- Inventory permissions: view stock, add stock, edit stock, adjust stock, view history
- Order permissions: view orders, process, update status, cancel, and refund
- Finance permissions: view revenue, view profit, view expenses, export reports
- Security permissions: view audit logs, manage access, and configure store settings
Audit Trail & Tenant Isolation
Comprehensive audit logging and database-level isolation protecting your business data.
- Immutable audit logs capturing every critical staff action with timestamp, user, and IP
- Audit categories: staff invites, role updates, stock adjustments, price changes
- Server-side authorization enforced on every view and API endpoint
- Multi-tenant data partitioning ensuring zero leakage across vendors
MARKETPLACE SYNC
Merchant OS + Lafinda Marketplace
One business. One connected ecosystem.
Lafinda is not just a marketplace and not just merchant software. It is both, seamlessly connected. Products flow from your private catalog to the marketplace. Orders flow back to your workspace. Inventory and analytics span both channels automatically.
1
Manage in Merchant OS
Products, inventory, cost prices, and descriptions live in your private catalog.
2
Validate & Publish
Automated readiness checks ensure title, photos, price, and stock meet quality standards.
3
Reach Customers
Thousands of buyers discover your products across Lafinda marketplace categories and search.
4
Orders Return to OS
Marketplace orders appear instantly in your orders list with full buyer details and messaging.
5
Fulfill & Analyze
Pack, ship, and update status. Inventory deducts automatically, and analytics update in real time.
BUILT-IN COMMERCE AI
Lafi AI in Action
Conversational intelligence connected to your real business data.
Lafi is not a generic chatbot. It is an integrated business assistant with secure, real-time access to your store catalog, sales history, inventory levels, and profit metrics through 20+ specialized backend tools:
Which products need restocking this week?
Lafi scans your inventory risk tiers and returns a prioritized list with current stock counts, reorder points, and suggested reorder quantities.
Tool: inventory_analysis
Show me my profit margin by product
Lafi computes gross margin per product using your recorded cost prices and selling prices, highlighting low-margin or loss-making items.
Tool: profit_analysis
How is my business health this month?
Lafi summarizes your overall health score (0-100), analyzes dimension scores (sales, catalog, fulfillment), and identifies your top growth opportunity.
Tool: business_health_summary
Create a 10% off coupon for returning customers
Lafi sets up a custom percentage discount coupon with eligibility rules for returning customers and prompts you for one-click confirmation.
Tool: coupon_creation
What should I do to improve sales?
Lafi analyzes product performance, conversion rates, and traffic trends to produce actionable, prioritized growth recommendations.
Tool: recommendations_engine
TRANSPARENT PRICING
Choose Your Plan
Scale up or down at any time. Transparent pricing with no hidden fees.
Scale up or down at any time. Transparent pricing with no hidden fees.
STANDARD POLICY
7-Day Free Trial
Every new merchant gets 7 days to explore their selected plan before subscription billing begins.
Full feature access
No hidden fees
Cancel anytime
Free
Free / forever
Free
Active Products
5 products
Team Members
Owner only
Custom Roles
-
Sales Commission
10.00%
Analytics History
7 days
Seller Badge
Standard seller status
- Storefront
- Order Management
- Customer Messaging
- Basic Inventory
- Advanced Inventory
- Low-Stock Alerts
- Basic Sales Tracking
- Advanced Sales Analytics
- Advanced Business Insights
- Lafi AI - Basic
- Lafi AI - Business
- Lafi AI - Premium
- AI Business Recommendations
- Customer Management (CRM)
- Expense Management
- Supplier Management
- Profit Tracking
- Advanced Profit Analytics
- Promotional Campaigns
- Coupons
- Featured Store & Products
- Premium Storefront
- Premium Vendor Badge
- Early Access to New Features
- Sales Recording
Starter
2,500 FCFA / month
2500 FCFA
/month
25000 FCFA /year
Save 5000 FCFA/yr (17% off)
Active Products
25 products
Team Members
2 members
Custom Roles
2 roles
Sales Commission
7.00%
Analytics History
30 days
Seller Badge
Standard seller status
- Storefront
- Order Management
- Customer Messaging
- Basic Inventory
- Advanced Inventory
- Low-Stock Alerts
- Basic Sales Tracking
- Advanced Sales Analytics
- Advanced Business Insights
- Lafi AI - Basic
- Lafi AI - Business
- Lafi AI - Premium
- AI Business Recommendations
- Customer Management (CRM)
- Expense Management
- Supplier Management
- Profit Tracking
- Advanced Profit Analytics
- Promotional Campaigns
- Coupons
- Featured Store & Products
- Premium Storefront
- Premium Vendor Badge
- Early Access to New Features
- Sales Recording
Popular
Business
5,000 FCFA / month
5000 FCFA
/month
50000 FCFA /year
Save 10000 FCFA/yr (17% off)
Active Products
100 products
Team Members
5 members
Custom Roles
5 roles
Sales Commission
6.00%
Analytics History
90 days
Seller Badge
Standard seller status
- Storefront
- Order Management
- Customer Messaging
- Basic Inventory
- Advanced Inventory
- Low-Stock Alerts
- Basic Sales Tracking
- Advanced Sales Analytics
- Advanced Business Insights
- Lafi AI - Basic
- Lafi AI - Business
- Lafi AI - Premium
- AI Business Recommendations
- Customer Management (CRM)
- Expense Management
- Supplier Management
- Profit Tracking
- Advanced Profit Analytics
- Promotional Campaigns
- Coupons
- Featured Store & Products
- Premium Storefront
- Premium Vendor Badge
- Early Access to New Features
- Sales Recording
Professional
10,000 FCFA / month
10000 FCFA
/month
100000 FCFA /year
Save 20000 FCFA/yr (17% off)
Active Products
Unlimited
Team Members
Unlimited
Custom Roles
Unlimited
Sales Commission
5.00%
Analytics History
Unlimited
Seller Badge
Verified Seller badge included
- Storefront
- Order Management
- Customer Messaging
- Basic Inventory
- Advanced Inventory
- Low-Stock Alerts
- Basic Sales Tracking
- Advanced Sales Analytics
- Advanced Business Insights
- Lafi AI - Basic
- Lafi AI - Business
- Lafi AI - Premium
- AI Business Recommendations
- Customer Management (CRM)
- Expense Management
- Supplier Management
- Profit Tracking
- Advanced Profit Analytics
- Promotional Campaigns
- Coupons
- Featured Store & Products
- Premium Storefront
- Premium Vendor Badge
- Early Access to New Features
- Sales Recording
All plans include unified POS and marketplace synchronization. Compare features side-by-side below.
Detailed Plan Feature Comparison
Side-by-side technical limits, capabilities, and team access rules.
| Features & Limits |
Free
Free
|
Starter
2500 FCFA /mo
25000 FCFA/yr
|
POPULAR
Business
5000 FCFA /mo
50000 FCFA/yr
|
Professional
10000 FCFA /mo
100000 FCFA/yr
|
|---|---|---|---|---|
| Catalog & Sales Channels | ||||
| Active Products Limit | 5 products | 25 products | 100 products | Unlimited |
| Online Storefront | ||||
| Marketplace Integration & Sync | ||||
| POS Terminal & Sales Recording | - | |||
| Verified Seller Badge | - | - | - | Included |
| Inventory & Operations | ||||
| Basic Stock Tracking | - | |||
| Advanced Inventory & Reorder Points | - | - | ||
| Automated Low-Stock Risk Alerts | - | - | ||
| Supplier Directory & Purchase Orders | - | - | ||
| Team & Permissions | ||||
| Team & Access Management | - | |||
| Staff Members | Owner only | 2 staff | 5 staff | Unlimited |
| Custom Role Builder | - | 2 roles | 5 roles | Unlimited |
| Advanced Audit Log | - | - | ||
| Financials & Payouts | ||||
| Sales Commission Rate | 10.00% | 7.00% | 6.00% | 5.00% |
| Expense Management & Categorization | - | - | ||
| Real-Time Profit & Loss (P&L) Tracking | - | - | ||
| Advanced Profit Margin Analytics | - | - | - | |
| Supported Payout Methods | Flooz, Mixx By Yas, Bank | Flooz, Mixx By Yas, Bank | Flooz, Mixx By Yas, Bank | Flooz, Mixx By Yas, Bank |
| Analytics & AI Intelligence | ||||
| Basic Sales Tracking | ||||
| Advanced Sales & Conversion Analytics | - | - | ||
| Advanced Business Insights | - | - | - | |
| Lafi AI Assistant | - | Basic | Business | Premium |
| AI Business Recommendations | - | - | ||
| Marketing & Customer CRM | ||||
| Customer Management (CRM) | - | - | ||
| Promotional Campaigns | - | |||
| Discount Coupons | - | - | ||
| Featured Store & Product Placement | - | - | ||
| Support & Services | ||||
| Support Level | Standard Support | Standard Support | Priority 24/7 Seller Support | Priority 24/7 Seller Support |
| Automatic Data Backups & Encryption | ||||
| Ready to get started? | Free Plan | Get Started | Get Started | Get Started |
GETTING STARTED
Get Started in Three Simple Steps
1
Submit Seller Application
Complete the seller onboarding registration with your business details, identity documents, and store category.
2
Set Up Products & Invite Team
Add your product catalog, set up stock levels, configure cost prices, and invite your team members with custom roles.
3
Sell, Fulfill, and Grow
Publish products to the marketplace, record walk-in POS sales, track profit margins, and scale with Lafi AI.
COMMON QUESTIONS
Frequently Asked Questions
What is Lafinda Merchant OS?
Lafinda Merchant OS is the complete operating system for merchants on Lafinda. It unifies product management, inventory tracking, omnichannel orders and in-person POS sales, customer CRM, financial profit analytics, team role delegation, and Lafi AI intelligence into one workspace.
Who can use Lafinda Merchant OS?
Any approved vendor on Lafinda gets immediate access to Merchant OS. The Free plan includes core operations for up to 5 active products, while paid subscription tiers unlock higher product limits, multi-user team management, advanced inventory risk tracking, and Lafi AI capabilities.
How does role-based team management work?
Eligible subscription plans allow store owners to invite team members with their own individual Lafinda accounts. You can assign pre-configured roles (such as Store Manager, Inventory Clerk, Cashier) or build custom roles with 50+ granular permissions. You can suspend or revoke staff access at any time without sharing master credentials.
Can I hide sensitive financial profit data from my staff?
Yes. Permissions are completely granular. Staff members assigned to inventory or order fulfillment will only see the screens necessary for their jobs (such as stock counts and delivery addresses). They will not have access to your payout bank details, overall profit and loss, or net margins.
Do I need to be an approved seller to use Merchant OS?
Yes. Merchant OS is the dedicated management portal for Lafinda sellers. You can start by submitting your seller application on this page. Once approved, your workspace is activated immediately.
How does Merchant OS connect to the Lafinda Marketplace?
Products created in your Merchant OS catalog can be published to the Lafinda Marketplace with one click after passing automated quality checks. When marketplace buyers order your products, the orders appear directly in your Merchant OS dashboard, and inventory is updated across all channels automatically.
Can I manage walk-in store sales alongside online orders?
Yes. Merchant OS includes an integrated POS sales recording book. You can log walk-in retail sales, issue itemized receipts, and automatically deduct stock from the same unified inventory ledger.
How do payouts work and what payment methods are supported?
Earnings from completed sales are calculated transparently with clear gross, commission, and net breakdowns. You can request payouts directly to mobile money accounts (Flooz, Mixx By Yas) or local bank accounts, typically processed within 24 to 48 business hours.
Does Lafinda provide inventory stock risk tracking?
Yes. Track real-time stock levels across all product variations, receive automated low-stock and reorder point alerts, adjust stock with audit reason codes, and view a complete historical movement ledger.
What is Lafi AI and how does it help my business?
Lafi is an AI business assistant built directly into Merchant OS. It has secure access to your catalog and transactions, allowing you to ask questions about restocking needs, product profit margins, customer trends, and coupon creation through 20+ specialized analytical tools.
JOIN LAFINDA TODAY
Ready to Run Your Commerce Business with Lafinda?
Join forward-thinking sellers using Lafinda Merchant OS to manage products, coordinate their team, and scale their business from one workspace.